Pakistan Job

Customer Support Specialist Jobs at ARWAJ TECH in Karachi Division, Sindh

ARWAJ TECH
Published 8 months ago

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ARWAJ TECH is thrilled to announce job openings for the position of Customer Support Specialist in the Sindh area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At ARWAJ TECH, we operate in the IT Services and IT Consulting industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with ARWAJ TECH.

Job Information

Company:ARWAJ TECH
Position:Customer Support Specialist
Region:Karachi Division - Sindh, Sindh
Seniority Level:Entry level
Salary:PKR 23.000 - PKR 90.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Job Summary:

We are seeking a dynamic and motivated Customer Support Executive to join our team. This opportunity is designed to provide hands-on experience in customer service and support, allowing the intern to gain valuable skills and contribute to the success of our organization.

Responsibilities:

  • Gain a comprehensive understanding of the company’s brand, customer base, product goals, and service aspects.
  • Rotate through various divisions of responsibility, providing innovative ideas to enhance business operations.
  • Engage with customers or clients, delivering exceptional service and support, and potentially contributing to sales efforts.
  • Collaborate with the team to identify opportunities for improving customer service and internal processes.
  • Learn and become proficient in using internal software systems.
  • Assist in creating and analyzing performance reports to identify areas for improvement.
  • Support the Retention program efforts and contribute to Upgrades/SaaS conversion initiatives.
  • Assist in coordinating various communication initiatives, both internal and external, to enhance customer engagement.

Requirements & Skills:

  • Fresh Graduates
  • Strong communication skills, both verbal and written.
  • Ability to work effectively in a team environment and independently.
  • Proficiency in Microsoft Office suite, particularly PowerPoint and Excel.
  • Proven customer support experience or a track record of exceeding goals is a plus

Additional Information:

This internship is an excellent opportunity for individuals seeking to gain practical experience in customer support and service. The successful candidate will have the chance to contribute to meaningful projects and develop essential skills that will benefit their professional growth.

  • Job Timings: 9:00 am to 5:30 pm (Monday to Saturday – Alternate)
  • Location: PECHS Block 6
  • Salary Range: 20,00 to 35,00

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Sindh
City Karachi Division
Full Address Office 47-H، ARWAJ, Street 47، off Shahrah-e-Faisal Road, P.E.C.H.S Block 2 Karachi, 75400, Pakistan
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Company Information

ARWAJ TECH

ARWAJ TECH is a pioneering technology company based in Pakistan that is leading the way in innovation and digital transformation. With a strong focus on research and development, ARWAJ TECH is constantly pushing boundaries, creating cutting-edge software solutions and providing state-of-the-art IT services to clients across various industries. Their team of highly skilled professionals is dedicated to delivering customized and cost-effective technological solutions, catering to the unique needs of their clients. ARWAJ TECH’s commitment to excellence and quality has earned them a reputation as a trusted partner for businesses seeking digital advancement in Pakistan.