Pakistan Job

Customer Support Specialist Jobs at ICON Consultants (Pvt.) Ltd. in Karachi Division, Sindh

ICON Consultants (Pvt.) Ltd.
Published 7 months ago

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ICON Consultants (Pvt.) Ltd. is thrilled to announce job openings for the position of Customer Support Specialist in the Sindh area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At ICON Consultants (Pvt.) Ltd., we operate in the Human Resources Services industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with ICON Consultants (Pvt.) Ltd..

Job Information

Company:ICON Consultants (Pvt.) Ltd.
Position:Customer Support Specialist
Region:Karachi Division - Sindh, Sindh
Seniority Level:Entry level
Salary:PKR 26.000 - PKR 100.000 per Month
Job Type:Full-time
Industry:Human Resources Services

Job Description

Are you a people person? Do you enjoy solving customer inquiries and complaints? If you answered yes, we have an exciting opportunity for you. We are seeking a Customer Service Representative who can handle customer inquiries, complaints, and orders through various communication channels while maintaining a positive and professional attitude. Your role involves not only responding to customer queries but also being a product expert, processing orders accurately and quickly, and keeping track of all transactions.

We are looking for someone who can work well under pressure and has excellent computer skills.

As a Customer Service Representative, you will be responsible for:

  • Maintaining a positive and empathetic attitude towards customers.
  • Responding quickly to customer inquiries through various communication channels.
  • Addressing and resolving customer complaints.
  • Demonstrating comprehensive knowledge of our products.
  • Processing orders, applications, and requests accurately.
  • Keeping detailed records of interactions and transactions.
  • Collaborating with colleagues as needed.
  • Providing feedback on customer service effectiveness.
  • Supervising junior customer service representatives.
  • Ensuring high levels of customer satisfaction and support.

Join our team today and participate in an exciting journey to provide the best customer service experience.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Sindh
City Karachi Division
Full Address ICON Consultants (Private) Limited, 173-W, P.E.C.H.S Block 2 Karachi, 75400, Pakistan
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Company Information

ICON Consultants (Pvt.) Ltd.

ICON Consultants (Pvt.) Ltd. is a leading consultancy firm based in Pakistan, providing expert services in recruitment, HR consulting, and training solutions. With a strong focus on delivering high-quality results, ICON has established itself as a trusted partner for numerous organizations across various industries. Their innovative approach, industry expertise, and commitment to excellence set them apart in the competitive market. Operating with a client-centric philosophy, ICON Consultants strives to offer tailored solutions to meet the specific needs of each client, ensuring successful outcomes and long-lasting relationships.