Customer Support Specialist – International Campaign Jobs at Abacus Outsourcing in Lahore, Punjab
Abacus Outsourcing is currently accepting applications for the position of Customer Support Specialist - International Campaign in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Human Resources and Information Technology skills and have a minimum of Associate in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Abacus Outsourcing operates within the Outsourcing and Offshoring Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Abacus Outsourcing |
| Position: | Customer Support Specialist - International Campaign |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Human Resources and Information Technology |
| Seniority Level: | Associate |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Key Responsibilities:
- Provide prompt and professional responses to customer inquiries via chat.
- Handle multiple chat sessions simultaneously, ensuring timely and accurate responses.
- Resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.
- Maintain a thorough understanding of our products, services, and policies to provide accurate information to customers.
- Document customer interactions and update records in our CRM system.
- Collaborate with team members to improve customer service processes and outcomes.
- Stay updated on product changes and industry developments to provide informed support.
Job Requirements:
- A Levels/Intermediate or above
- Excellent English Written and Verbal Communication
Job Type: Full-time
Pay: Rs70,00.00 – Rs75,00.00 per month
Working Timings:
- US timings (5 Days a week)
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Abacus Consulting BPO Division., Shaheen Complex, 38 Abbott Road, Lahore, 54000, Pakistan |
| Google Map | Google Map |
Job Application Information
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