Customer Support Specialist Jobs at LeadingEdge in Karāchi, Sindh
LeadingEdge is currently seeking applicants for the position of Customer Support Specialist in the Sindh area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Other skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
LeadingEdge operates within the Information Services industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | LeadingEdge |
| Position: | Customer Support Specialist |
| Region: | Karāchi - Sindh, Sindh |
| Job Function: | Other |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 25.000 - PKR 80.000 per Month |
| Job Type: | Full-time |
| Industry: | Information Services |
Job Description
Job Title: Customer Support Specialist
Location: Remote (Based in Pakistan)
Working Hours: 6 PM – 2 AM
Job Overview: We are seeking a dedicated Customer Support Specialist to provide efficient and professional support to clients in the logistics industry. The ideal candidate will handle queries, troubleshoot issues, and maintain high customer satisfaction.
Responsibilities:
- Respond to customer inquiries via email, phone, and chat.
- Troubleshoot and resolve issues related to the platform.
- Provide platform walkthroughs for customers requesting a demo.
- Assist users with onboarding and guide them through account setup.
- Maintain customer records and document interactions in the CRM system.
- Stay updated on product features and offer insights to improve the user experience.
Requirements:
- Fluent in English (both written and verbal).
- Prior experience in customer support, preferably in SaaS or tech platforms.
- Ability to work USA business hours.
- Strong communication and problem-solving skills.
Company: LeadingEdge
Additional Information: Position – Customer Support Specialist
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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