Pakistan Job

Customer Support Specialist Jobs at RepMeUp in Lahore, Punjab

RepMeUp
Published 8 months ago

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Company RepMeUp is offering job opportunities for the position of Customer Support Specialist in the Punjab area. The job type available is Part-time.

We are looking for candidates who possess skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around Rs 25,000 - Rs 70,000 (per Month). However, the salary may vary depending on the company's decision.

RepMeUp operates in the Staffing and Recruiting industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:RepMeUp
Position:Customer Support Specialist
Region:Lahore - Punjab, Punjab
Seniority Level:Entry level
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Part-time
Industry:Staffing and Recruiting

Job Description

RepMeUp is currently seeking a Customer Support Representative to join our team. In this role, you will be responsible for handling customer inquiries through both email and live chat, as well as coordinating with suppliers to resolve issues with undelivered orders.

Responsibilities:

  1. Talking to our customers through email and live chat.
  2. Communicating with our suppliers to fix issues with undelivered orders.
  3. Keeping track of orders to ensure timely delivery.
  4. Assisting customers in a friendly and professional manner.
  5. Handling tasks independently and efficiently.

Communication Platforms:

  • Slack and Skype for supplier communication.
  • HelpScout for email support management.
  • Tidio for live chat interactions.

Requirements:

  1. Experience with Slack Messenger and Skype.
  2. Knowledge of Shopify is a plus, but not required.
  3. Ability to work independently and follow instructions.
  4. Strong English skills, both written and spoken.
  5. Availability for specific hours, especially for Live Chat support.

Location: Johar Town

Job Type: On-Site, Part Time

Hours: 6 PM to 12 AM

Salary: 25,00 to 35,00, depending on experience and capabilities.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Punjab
City Lahore
Full Address Lahore Metropolitan Area
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Job Application Information

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Company Information

RepMeUp

RepMeUp is a leading reputation management company based in Pakistan. With a team of highly skilled professionals, we specialize in helping businesses enhance and maintain their online reputation. Our services include online review monitoring, crisis management, brand protection, and content strategy. Through our innovative techniques and personalized approach, we ensure that our clients have a positive online presence and are protected from damaging content. Trust RepMeUp to manage your online reputation effectively, and take control of how your brand is perceived in the digital world.