Pakistan Job

Customer Support Specialist Jobs at The LeadSol in Islamabad, Islāmābād

The LeadSol
Published 11 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

The LeadSol is currently accepting applications for the position of Customer Support Specialist in the Islāmābād area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The LeadSol operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:The LeadSol
Position:Customer Support Specialist
Region:Islāmābād, Islamabad - Islāmābād
Seniority Level:Entry level
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Company Description

The LeadSol is an IT solutions provider located in Islamabad, offering digital solutions. The company takes pride in its expertise, innovation, and customer success, and is dedicated to changing the way people think about technology.

Job Timings: 12:00pm to 8:00pm

Job Location: I-8 Markaz, Islamabad

Position: On-site

Role Description

The LeadSol is seeking a full-time Customer Support Specialist to provide on-site technical and customer support for its clients in Islamabad. The Customer Support Specialist will be responsible for handling customer inquiries via phone, email, and chat, resolving technical issues, providing product information, and ensuring customer satisfaction.

Qualifications

  • Customer Support and Technical Support skills
  • Strong Interpersonal Skills and Analytical Skills
  • Ability to handle customer inquiries and complaints with professionalism and empathy
  • Demonstrated ability to multitask, prioritize, and manage time effectively
  • Experience with CRM systems and customer service software
  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • Fluency in English is a must

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Islāmābād
City Islamabad
Full Address Office # 10, 2nd Floor, LeadSol, City Arcade Plaza, Markaz, I-8, Islamabad, 44000, Pakistan
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Company Information

The LeadSol

The LeadSol is a prominent digital marketing company based in Pakistan. With a strong focus on innovation, they offer a comprehensive range of services including SEO, social media marketing, content creation, web design, and more. Their team of experienced professionals ensures quality services tailored to meet the unique needs of each client. The LeadSol utilizes cutting-edge technology and industry best practices to help businesses establish a strong online presence and drive targeted traffic to their websites. With a commitment to delivering results and exceeding client expectations, The LeadSol is trusted by businesses across Pakistan to boost their online visibility and reach.