Customer Support Specialist – US Jobs at Abacus Outsourcing in Lahore, Punjab
Abacus Outsourcing is thrilled to announce job openings for the position of Customer Support Specialist - US in the Punjab area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent Human Resources and Information Technology skills and a minimum of Associate in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At Abacus Outsourcing, we operate in the Outsourcing and Offshoring Consulting industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Abacus Outsourcing.
Job Information
| Company: | Abacus Outsourcing |
| Position: | Customer Support Specialist - US |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Human Resources and Information Technology |
| Seniority Level: | Associate |
| Salary: | PKR 27.000 - PKR 110.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Key Responsibilities:
- Provide prompt and professional responses to customer inquiries via chat.
- Handle multiple chat sessions simultaneously, ensuring timely and accurate responses.
- Resolve customer issues efficiently, escalating complex problems when necessary.
- Maintain a thorough understanding of products, services, and policies for accurate customer support.
- Document customer interactions and update records in CRM system.
- Collaborate with team to enhance customer service processes.
- Stay updated on product changes and industry trends.
Job Requirements:
- A Levels/Intermediate or above.
- Excellent English Written and Verbal Communication skills.
Job Type: Full-time
Pay: Rs70,00.00 – Rs75,00.00 per month
Working Timings:
- US timings (5 Days a week)
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Abacus Consulting BPO Division., Shaheen Complex, 38 Abbott Road, Lahore, 54000, Pakistan |
| Google Map | Google Map |
Job Application Information
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