Customer Technical Support Manager Jobs at Rolustech in Lahore, Punjab
Rolustech is thrilled to announce job openings for the position of Customer Technical Support Manager in the Punjab area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At Rolustech, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Rolustech.
Job Information
| Company: | Rolustech |
| Position: | Customer Technical Support Manager |
| Region: | Lahore - Punjab, Punjab |
| Salary: | PKR 20.000 - PKR 85.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
The Customer Support/Onboarding Manager will be responsible for designing, implementing, and managing the onboarding process for new clients and their team members. This role involves creating training materials, facilitating training sessions, and ensuring a smooth transition for new clients onto the platform. The ideal candidate should have a background in customer support, good communication skills, and a passion for mastering client product knowledge. Fintech Domain background will be a plus.
Key Responsibilities:
- Design and develop comprehensive onboarding programs that cover essential skills, knowledge, configurations, and tools required for new customers.
- Lead onboarding training sessions, workshops, and one-on-one coaching to ensure new customers are effectively onboarded.
- Continuously evaluate and refine the onboarding process based on feedback, performance metrics, and industry best practices to enhance the overall effectiveness and efficiency.
- Create and maintain up-to-date training materials, guides, and resources to support the onboarding process.
Education Required: BSCS, BSIT, BSSE, or any relevant experience.
Experience Required: 5+ years.
Location: Gulberg 3, Lahore
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Rolustech, 31, Block C 2 Gulberg III, Lahore, Punjab, Pakistan |
| Google Map | Google Map |
Job Application Information
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