Emergency Response Coordinator Jobs at The Indus Hospital in Lahore, Punjab

Company The Indus Hospital is offering job opportunities for the position of Emergency Response Coordinator in the Punjab area. The job type available is Full-time.

We are looking for candidates who possess Other skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.

The Indus Hospital operates in the Hospitals and Health Care industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

• Start duty with daily round in Triage area, Waiting area, Clinical Areas & Non Clinical Areas
• Handle patient/attendants especially during rush hours
• Explain anxious patients/attendants about waiting time and process flow of ED
• Addresses and resolves patients flow problems during shift
• Visit all patients ongoing to ensure their comfort and satisfaction and follow-up to resolve complaints.
• Updating and expediting the patient’s plan of care with the physician
• Checks on delays in all sub processes including lab, consults, admission, and referrals
• Close Coordination with security supervisor to maintain strict visitor/attendants control
• Coordinate with faculty/doctors/senior staff for reviewing the situation during rush hours
• Initiate dialogue with different personnel and departments to resolve complaints and to review the performance of ED to improve standards
• To ensure that ED environment is maintained at a set standard at all times
• Maintain strong liaison with all departments
• Effectively coordinates with all support services and work closely with the In charge Nurse to ensure patient satisfaction and maintain appropriate service standards
• Coordinates with senior staff and will assist them in difficult situations especially dealing with difficult people
• Coordinates with administrative office
• Serves as the liaison with the Triage Staff
• Ensure proper registration mechanism for direct entry patients in the Emergency
• Meet regularly with HOD for discussions and information updates
• Feedback about the round to the HOD
• The ability to perform professionally during crisis or emergency situations
• Maintains exemplary attendance and availability according to department needs
• Communicates information verbally and in writing to the appropriate persons
• Must adhere to behavioral standards including creating positive relationships with patients, attendants, colleagues, and with self
• Maintain paper records in good order including accurate filing
• Respecting the privacy, dignity, needs, and beliefs of patients, attendants, and colleagues
• Behaving in a welcoming manner to all individuals
• Perform any other tasks as assigned by the Concerned Head

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

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