Pakistan Job

Executive Manager Jobs at Telenor Microfinance Bank Limited in Karachi Division, Sindh

Telenor Microfinance Bank Limited
Published 7 months ago

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Welcome to our job portal, where Telenor Microfinance Bank Limited is offering exciting employment opportunities for the position of Application Support - Executive Manager in the Sindh area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At Telenor Microfinance Bank Limited, we offer a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the Banking industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Telenor Microfinance Bank Limited, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Telenor Microfinance Bank Limited. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Telenor Microfinance Bank Limited
Position:Executive Manager
Region:Karachi Division - Sindh, Sindh
Seniority Level:Mid-Senior level
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time
Industry:Banking, Financial Services, IT Services and IT Consulting

Job Description

Job Description: The Executive Manager of Application Support oversees branch banking operations, reports to the Head of the Business Support Group (BSG), addresses customer queries, conducts reconciliations, maintains Management Information Systems (MIS), and facilitates coordination with internal stakeholders.

Responsibilities:

  • Provide timely customer support and resolution for queries within agreed upon Turnaround Time (TAT) across all help request (HR) work codes.
  • Monitor system health daily.
  • Identify and implement solutions to software issues.
  • Manage user IDs within stipulated TAT.
  • Support branch banking operations until closure, including during special operations such as month-end or year-end processes.
  • Respond to all client queries received via email (internal/external).

Qualifications:

  • Minimum 5 years of support function experience.
  • Excellent communication skills.
  • Proficient in handling user queries professionally.
  • Result-oriented with ability to handle stress, self-drive, and flexibility.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Sindh
City Karachi Division
Full Address R25Q+7HV Telenor Microfinance Bank, 25th St, Tauheed Commercial Area Defence V Tauheed Commercial Area, Karachi, Karachi City, Sindh 75500, Pakistan
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Job Application Information

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Company Information

Telenor Microfinance Bank Limited

Telenor Microfinance Bank Limited is a leading financial institution based in Pakistan. With a strong focus on microfinance, the bank is committed to driving financial inclusion and empowering individuals and small businesses across the country. As part of the Telenor Group, a global telecommunications company, the bank leverages its vast network and expertise to provide innovative and accessible financial products and services. Telenor Microfinance Bank Limited aims to revolutionize banking in Pakistan by offering convenient digital solutions, affordable loans, and efficient payment systems. With a customer-centric approach, the bank is dedicated to meeting the diverse financial needs of the Pakistani people.