Pakistan Job

Expert Customer Service Representative Jobs at Khantextile Pvt Ltd in Faisalabad, Punjab

Khantextile Pvt Ltd company logo
Published 7 hours ago

Khantextile Pvt Ltd is currently accepting applications for the role of Expert Customer Service Representative in Faisalabad. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Khantextile Pvt Ltd, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:Khantextile Pvt Ltd
Position:Expert Customer Service Representative
Region:Faisalabad - Punjab, Punjab
Salary:PKR 50.000 - PKR 200.000 per Month
Job Type:Full-time

Job Description

TCB is seeking an experienced Customer Service Representative in Faisalabad to manage inquiries via WhatsApp, Facebook, and Instagram. The role includes addressing product questions (mattresses, toppers, bedding, clearance), converting chats into COD orders, confirming customer details, sharing pricing, discounts, and delivery times, coordinating with warehouse and dispatch, and handling complaints, returns, and follow-ups. Maintain daily records and comply with SOPs.

  • Requirements: minimum Intermediate education (Bachelor’s preferred)
  • Fluent Urdu; basic English a plus
  • CSR or online sales experience preferred; familiar with WhatsApp Business, Facebook Pages, and Instagram DMs
  • Honest, punctual; full-time, shift-based
  • Competitive salary plus performance incentives

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Application Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

Province Punjab
City Faisalabad
Full Address Near Millat School, Faisalabad
Google Map Google Map

Job Application Information

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Company Information

Khantextile Pvt Ltd

Khantextile Pvt Ltd is a leading textile manufacturing company based in Pakistan, specializing in high-quality fabrics and garments. With a commitment to innovation and sustainability, the company utilizes advanced technology and skilled craftsmanship to produce a diverse range of products. Khantextile aims to meet the global demand for textile solutions while ensuring ethical production practices. Their dedication to customer satisfaction and excellence has positioned them as a trusted name in the textile industry.