Pakistan Job

Expert in CX Analytics & VOC Management Jobs at JazzCash in Islamabad, Islāmābād

JazzCash
Published 7 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

JazzCash is currently accepting applications for the position of Expert CX Analytics & VOC Management - Islamabad in the Islāmābād area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Research, Analyst, & Information Technology skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

JazzCash operates within the Financial Services industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:JazzCash
Position:Expert in CX Analytics & VOC Management
Region:Islāmābād, Islamabad - Islāmābād
Job Function:Analyst, Information Technology, Research
Seniority Level:Mid-Senior level
Salary:PKR 20.000 - PKR 85.000 per Month
Job Type:Full-time
Industry:Financial Services

Job Description

We are seeking an experienced Expert in CX Analytics & VOC Management to join our team in Islamabad. The ideal candidate will be responsible for analyzing customer experience data and implementing strategies to enhance customer satisfaction.

Key responsibilities include conducting in-depth analysis of customer feedback, developing actionable insights, and collaborating with cross-functional teams to drive improvements in customer experience.

The successful candidate must have a strong background in customer experience analytics, VOC management, and proficiency in data analysis tools. Strong communication and problem-solving skills are essential for this role.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Islāmābād
City Islamabad
Full Address Jazzcash shop، Shop 7 Al Naffay mall 3 with Pak Trader NPF main road to, Bahria Expy, Phase 6 Police Foundation, Islamabad, Punjab 44000, Pakistan
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Company Information

JazzCash

Industry: Financial Services

JazzCash is a leading mobile financial services provider in Pakistan, offering a range of digital payment solutions to millions of users. As a subsidiary of Jazz, the largest mobile network operator in the country, JazzCash enables secure and convenient financial transactions, including mobile top-ups, bill payments, fund transfers, and online shopping. With a widespread network of agents and partners nationwide, JazzCash plays a crucial role in promoting financial inclusion and empowering individuals to participate in the digital economy. The company’s commitment to innovation and customer satisfaction has established JazzCash as a trusted name in the fintech industry.