Front Officer Manager Jobs at Human Resource Solutions International – HRSI in Faisalabad, Punjab

Company Human Resource Solutions International - HRSI is offering job opportunities for the position of Front Officer Manager in the Punjab area. The job type available is Full-time.

We are looking for candidates who possess Other skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around Rs 23,000 - Rs 90,000 (per Month). However, the salary may vary depending on the company's decision.

Human Resource Solutions International - HRSI operates in the Human Resources industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

• Responsible for planning, budgeting, forecasting, directing, controlling, coordinating, and participating in all Front Office activities to maximize revenue from sales. Controls expenditure and ensures guest satisfaction with accommodation services.
• Directs, controls, coordinates, and supervises the activities of the personnel engaged in Front Office.
• Directs the staff responsible for carrying luggage and escorting guests to the rooms.
• To communicate all departmental staff on daily activities, group, and VIP arrivals as well as Special requests and repeat guests.
• Responsible for preparation of monthly production reports.
• Responsible for carrying out the policy of the management regarding regulations pertaining to foreign exchange transactions and other government rules.
• Maintaining a close liaison with F&B personnel, Housekeeping, Sales, Public Relations, Maintenance, and Accounts Departments for smooth operations.

Ensures that all the front desk staff reflect the spirit of courtesy and hospitality, and the operations are carried out within the procedures laid down by the company.

• Deals efficiently with customer complaints regarding the room or other functional areas of the Hotel and ensures that special arrangements as requested by the customers are carried out.
• Ensure that all the staff are correctly uniformed to maintain a correct hotel image.
• Acquaints with daily function sheets and complies with any banquet department requests.
• Responsible for preparation of departmental reports.
• Conducting regular staff communication meetings.
• Undertake full responsibility for managing operating expenses and purchasing for the department and follow up on overdue accounts.
• Responsible for developing Front Office budget, monitoring the Profit & Loss and cash handling throughout the year. Supervise Up sell program at the Front Office and work as part of the Yield Management team to try and maximize revenue for the hotel.

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address