Pakistan Job

Genesys Analyst Jobs at ibex. Pakistan in Karachi, Sindh

ibex. Pakistan
Published 2 months ago

ibex. Pakistan is thrilled to announce job openings for the position of Genesys Analyst in the Sindh area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent Analyst, Information Technology, & Customer Service skills and a minimum of Not Applicable in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At ibex. Pakistan, we operate in the IT Services and IT Consulting, Telephone Call Centers, & IT System Data Services industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with ibex. Pakistan.

Job Information

Company:ibex. Pakistan
Position:Genesys Analyst
Region:Karāchi - Sindh, Sindh
Job Function:Analyst, Customer Service, Information Technology
Seniority Level:Not Applicable
Salary:PKR 20.000 - PKR 85.000 per Month
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

We are seeking a skilled Genesys Analyst to join our team. As a Genesys Analyst, you will be responsible for analyzing and improving our Genesys system to enhance customer experience and efficiency.

Key responsibilities include monitoring system performance, identifying issues, and implementing solutions to optimize operations. The ideal candidate should have a strong background in Genesys platform, excellent problem-solving skills, and the ability to work in a fast-paced environment.

  • Experience with Genesys PureConnect or PureEngage platforms
  • Proficiency in Genesys configuration and troubleshooting
  • Ability to collaborate with cross-functional teams

If you are passionate about optimizing customer interactions and have a keen eye for detail, we invite you to apply for the Genesys Analyst position.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Sindh
City Karachi
Full Address ibex. Pakistan Sky Tower, Marine Drive, 24th floor, Sky Tower West Wing, Dolmen, HC-3, Block 4, Block 4 Clifton, Karachi, Karachi City, Sindh 75600, Pakistan
Google Map Google Map

Job Application Information

Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.

Tips from Admin: applying for a job is free of charge.

Hopefully you get the job you want.

If you find a vacancy that indicates fraud, please report it to us.

Instructions

  • Click the "Apply Now" button above.
  • After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
  • On the application submission page, click the "Application Form" button.
  • On that page you can see more complete company information and see the number of people applying for the job.
  • Next is to click "Apply".
  • Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
  • Finished.

Provide Feedback

What do you think about this job vacancy?

Company Information

ibex. Pakistan

Ibex is a prominent outsourcing company based in Pakistan. With its headquarters in Islamabad, the company offers a wide range of services in the customer experience and business process outsourcing industry. Ibex specializes in providing exceptional customer support, technical support, sales, and back-office solutions to its clients globally. With its state-of-the-art infrastructure, highly skilled workforce, and commitment to delivering excellence, Ibex has earned a reputation for being a trusted partner for organizations seeking reliable outsourcing solutions. The company’s dedication to innovation, quality, and customer satisfaction has positioned Ibex as a leader in the outsourcing industry in Pakistan.