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Global Support Engineer Jobs at TRAFiX LLC in Karāchi, Sindh

Published 9 months ago

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Welcome to our job portal, where TRAFiX LLC is offering exciting employment opportunities for the position of Global Support Engineer in the Sindh area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Information Technology skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At TRAFiX LLC, we offer a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the Financial Services industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with TRAFiX LLC, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with TRAFiX LLC. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:	TRAFiX LLC
Position:	Global Support Engineer
Region:	Karāchi - Sindh, Sindh
Job Function:	Information Technology
Seniority Level:	Entry level
Salary:	PKR 23.000 - PKR 90.000 per Month
Job Type:	Full-time
Industry:	Financial Services

Job Description

Responsibilities:

Monitoring and providing support for end-to-end transaction flows across trading platforms.
Quickly identifying, analyzing, and correcting alerts and issues, or escalating them to minimize the impact on trade flows and preempt outages.
Overseeing automated processes, scheduled jobs, regular reporting, technical infrastructure, customer activity, and trade flows.
Managing users’ requests and queries: tracking requests, reviewing approvals, updates, and resolutions through to closure, etc.
Troubleshooting and resolving technical issues.
Working closely with clients via email and telephone.
Testing, identifying, and diagnosing functionality errors (in UAT) within established testing protocols.
Communicating with clients on production support issues and collaborating on resolutions with internal teams and external FIX vendors.
Working on XML files to handle customer requests related to the GUI.

Requirements:

Excellent English communication skills.
Must be willing to work in rotational shifts.

Location: PECHS, Block-6, Karachi

Benefit

Comfortable environment
Taught when starting work
Salary bonus for overtime

Application Requirements

Good physical and mental health
Minimum age 17 years
Discipline and adherence to time
Honest and responsible
Good character
Satisfaction in working and learning
For other requirements, please check through the application form.

Company address

Province	Sindh
City	Karāchi
Google Map	Google Map

Job Application Information

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