Pakistan Job

Gorgias Technical Customer Service Representative Jobs at G&M Salon Apparel in Karāchi, Sindh

G&M Salon Apparel
Published 3 months ago

G&M Salon Apparel is currently accepting applications for the position of Gorgias Technical Customer Service Representative in the Sindh area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Other skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

G&M Salon Apparel operates within the Internet Publishing industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:G&M Salon Apparel
Position:Gorgias Technical Customer Service Representative
Region:Karāchi - Sindh, Sindh
Job Function:Other
Seniority Level:Mid-Senior level
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time
Industry:Internet Publishing

Job Description

Are you ready to take on a senior role with a rapidly growing E-Commerce brand? We’re on the lookout for a top-notch Gorgias Technical Customer Service Representative to join our dynamic team. This role involves handling Email, Data Analysis, Live Chat, Troubleshooting, Technical Support, and more. It’s an exciting opportunity to be part of one of the fastest-growing companies in the E-Commerce space and contribute to our continued success.

The Gorgias Team is searching for candidates who embody our Core Values: putting the customer first, striving for excellence, being 100% honest, taking extreme ownership, and maximizing impact. If you align with these values and are passionate about providing exceptional customer service, we would love to hear from you.

Responsibilities:

  • Provide technical support and troubleshooting for Gorgias CRM
  • Manage Email, Data Analysis, Live Chat, and Troubleshooting tasks
  • Address customer queries efficiently and handle backlogs
  • Maintain professional and engaging communication with a focus on quality
  • Ensure effective use of Gorgias by brands

Requirements:

  • Minimum of 2 years of Customer Service experience is required
  • Familiarity with Gorgias or similar CRMs is a plus
  • Proficiency in English and strong organizational skills
  • Experience in Technical Support and Troubleshooting
  • Technical ability, problem-solving skills, and flexibility
  • Leadership or management experience is desirable

Internet Requirements:

  • DSL, Cable, or Fiber connection with a minimum speed of 15 mbps

Perks & Benefits:

  • Competitive Salary: $6 USD/hour
  • Paid training
  • PTO
  • Health Insurance + Dental Coverage
  • Permanent and Full-Time Work From Home Set-up
  • Recognition and performance incentives
  • Year-end bonus

How to Apply:

Copy and paste the following link into your browser: bit.ly/3Sui06K and use the application code: JAZZHR. We look forward to your application and encourage qualified candidates to apply. Powered by JazzHR EyUkIxfg8d00

Position: Gorgias Technical Customer Service Representative

Company: G&M Salon Apparel

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

G&M Salon Apparel

G&M Salon Apparel is a leading provider of high-quality salon uniforms and apparel in Pakistan. With a focus on durability, comfort, and style, G&M offers a wide range of clothing options for hair stylists, beauticians, and salon staff. The company prides itself on its attention to detail and commitment to customer satisfaction. G&M Salon Apparel is dedicated to providing the salon industry with professional and trendy clothing solutions that enhance the overall experience for both staff and clients.