Pakistan Job

Guest Service Agent Jobs at Tripshepherd in Islāmābād

Tripshepherd
Published 4 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Tripshepherd is thrilled to announce job openings for the position of Guest Service Agent in the Islāmābād area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At Tripshepherd, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Tripshepherd.

Job Information

Company:Tripshepherd
Position:Guest Service Agent
Region:Islāmābād
Salary:PKR 20.000 - PKR 85.000 per Month
Job Type:Full-time

Job Description

Responsibilities:

  • Respond to customer inquiries via phone, email, and guide inquiries via company chat.
  • Maintain and update customer databases.
  • Drive change and support a positive working environment.
  • Assist clients with travel packages or services.
  • Handle reservations, changes, and cancellations up to the day of check-in.
  • Provide travelers with necessary information and travel materials.
  • Implement enhancements based on customer feedback.
  • Suggest products and services based on customer requests.
  • Answer inbound and make outbound calls.

Qualifications:

  • Bachelor’s degree in Business Administration or related field.
  • 1-2 years of customer service experience, preferably in a call center.
  • Proficiency in computer applications and travel CRM systems.
  • Ability to work well under pressure and prioritize tasks.
  • Strong problem-solving skills.
  • Excellent customer service skills.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Region Islāmābād
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Job Application Information

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Company Information

Tripshepherd

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