ICT Helpdesk Assistant Jobs at National University of Sciences and Technology (NUST) in Islamabad, Punjab
National University of Sciences and Technology (NUST) is currently accepting applications for the position of ICT Helpdesk Assistant - ICT Dte in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Administrative skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
National University of Sciences and Technology (NUST) operates within the Higher Education industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | National University of Sciences and Technology (NUST) |
| Position: | ICT Helpdesk Assistant |
| Region: | Islamabad - Punjab, Punjab |
| Job Function: | Administrative |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | Higher Education |
Job Description
Qualification & Experience:
Essential:
- BSc in Computer Science / Information Technology / Computer Engineering / Information Systems (Fresh Graduates can also apply).
Desirable:
- BS in Computer Science / Information Technology / Computer Engineering / Information Systems with minimum 01 year of relevant experience.
Key Responsibilities:
- Account Management: Managing E-Office, Email, and Wi-Fi accounts, resolving access and setup issues.
- Systems and Network Support: Troubleshooting and resolving user issues related to system and network connectivity.
- Infrastructure Support: Assisting in maintaining ICT infrastructure and resolving hardware/network issues.
- Issue Tracking: Logging, tracking, and resolving ICT service tickets, escalating complex issues as needed.
- User Support: Providing guidance and basic training on ICT tools and systems.
- Collaboration: Coordinating with departments to resolve ICT issues and keep users informed.
- System Monitoring: Monitoring ICT systems and reporting potential issues proactively.
Knowledge/Skills/Abilities:
Essential:
- ICT Troubleshooting
- Computer Software Support
- Computer Hardware Support
Desirable:
- IT Helpdesk Management
- Customer Care
- Basic Network Knowledge
Terms & Conditions:
- Candidates must attach scanned copies of their academic/professional documents.
- Last education certificate/degree must be attested/verified by HEC.
Additional Information:
Candidates may be considered ineligible for the post due to various reasons such as weak academic profile or incomplete applications. Selected candidates will be contacted directly.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Punjab |
| City | Islamabad |
| Full Address | National University of Sciences & Technology (NUST), Scholars Ave, Islamabad, Pakistan |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
