Pakistan Job

Information Technology Help Desk Jobs at NOW HR in Karachi Division, Sindh

NOW HR
Published 9 months ago

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Welcome to our job portal, where NOW HR is offering exciting employment opportunities for the position of Information Technology Help Desk in the Sindh area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Information Technology skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the Human Resources Services industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with NOW HR, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with NOW HR. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:NOW HR
Position:Information Technology Help Desk
Region:Karachi Division - Sindh, Sindh
Job Function:Information Technology
Seniority Level:Entry level
Job Type:Full-time
Industry:Human Resources Services

Job Description

A leading Advertising agency is looking to hire an IT Help Desk for its DHA Phase 2 Office in Karachi.

Budget: 60-70K

  • Provide first-level technical support to end-users via phone, email, or in person.
  • Troubleshoot and resolve hardware and software issues promptly and effectively.
  • Install, configure, and update software applications and operating systems.
  • Assist end-users with login issues, password resets, and access permissions.
  • Educate users on IT policies, procedures, and best practices.
  • Conduct training sessions to enhance end-user knowledge and skills.
  • Document, track, and monitor issues to ensure timely resolution.
  • Escalate complex problems to the appropriate IT support teams.
  • Collaborate with other IT professionals to address systemic issues and improve overall IT infrastructure.
  • Perform hardware diagnostics and coordinate repairs or replacements as needed.
  • Maintain an inventory of IT equipment, ensuring accurate records of assets.
  • Assist in troubleshooting network connectivity issues.
  • Collaborate with network administrators to resolve complex network problems.

Qualifications:

  • A degree in Information Technology, Computer Science, or a related field is preferred.
  • Proven experience in IT support or a related role.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Sindh
City Karachi Division
Full Address D1-D2, Basement, Now HR, Tooba Apartments, D.H.A. Phase 2 Phase 2 Defence Housing Authority, Karachi, Karachi City, Sindh 75500, Pakistan
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Company Information

NOW HR

NOW HR is a leading company in Pakistan that is transforming the way human resources are managed. With an innovative approach and cutting-edge technology, NOW HR streamlines and automates various HR processes, helping businesses achieve greater efficiency and effectiveness. From talent acquisition and onboarding to performance management and payroll, NOW HR offers a comprehensive suite of solutions tailored to meet the specific needs of organizations in Pakistan. With a team of experienced HR professionals and an extensive network of clients, NOW HR is shaping the future of HR management in the country.