IT Customer Support Engineer Jobs at Ascertia – An InfoCert Company in Lahore, Punjab
Ascertia – An InfoCert Company is currently accepting applications for the position of IT Customer Support Engineer in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Information Technology skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Ascertia – An InfoCert Company operates within the Internet Publishing industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Ascertia – An InfoCert Company |
| Position: | IT Customer Support Engineer |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Information Technology |
| Seniority Level: | Entry level |
| Salary: | PKR 27.000 - PKR 110.000 per Month |
| Job Type: | Full-time |
| Industry: | Internet Publishing |
Job Description
Are you passionate about providing exceptional customer support in the IT industry? We are currently seeking a dedicated IT Customer Support Engineer to join our dynamic team. In this role, you will be responsible for resolving technical issues, troubleshooting software problems, and assisting customers with product inquiries.
Key responsibilities include providing timely and effective support via phone, email, or chat, documenting technical solutions, and escalating complex issues to the technical team. The ideal candidate should have a strong technical background, excellent communication skills, and a customer-focused attitude.
- Responding to customer inquiries and providing technical assistance
- Identifying and troubleshooting software and hardware issues
- Collaborating with the IT team to resolve complex technical problems
- Ensuring high levels of customer satisfaction through professional customer service
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | Ascertia (Pvt) Ltd, 22 F, Near Main Market, Block F Gulberg 2, Lahore, Punjab 54000, Pakistan |
| Google Map | Google Map |
Job Application Information
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