IT Helpdesk Jobs at CodeNinja Inc. in Lahore, Punjab
This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
CodeNinja Inc. is currently accepting applications for the position of IT Helpdesk in the Punjab area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient Engineering skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
CodeNinja Inc. operates within the Primary and Secondary Education and Non-profit Organizations industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | CodeNinja Inc. |
| Position: | IT Helpdesk |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Engineering |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 20.000 - PKR 85.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
IT Helpdesk Responsibilities:
- Production Monitoring and Technical Support:
- Monitor production scheduling, execution, and completion of jobs
- Provide technical support as required
- Preventive Maintenance and Setup:
- Perform scheduled preventive maintenance
- Set up and configure desktop computers, including software installation and hardware peripheral setup
- Repair hardware peripherals as needed
- Security Management:
- Enhance laptop security by configuring antivirus settings (port blocking, web blocking)
- Manage hardware and software security
- Troubleshooting and Maintenance:
- Troubleshoot, track, report, repair, and maintain computer equipment
- Diagnose hardware and software issues on personal computers and peripherals
- Escalate complex issues to appropriate technical resources
- Documentation and Reporting:
- Maintain up-to-date records/logs of IT tickets
- User Support and Management:
- Resolve queries independently
- Manage employee onboarding and offboarding, including user account administration
- Train end-users on technology tools and applications
- Vendor Coordination and Inventory Management:
- Coordinate with hardware and software vendors to resolve equipment and software issues
- Manage and maintain inventory of all equipment, software, and licenses
- Recommend system equipment upgrades
- Telephony and Cloud Management:
- Manage IP telephony devices
- Manage cloud storage platforms, including creating team folders
- Supervise contractors with access to create VPN accounts
- Backup and Disaster Recovery:
- Manage and maintain backup and disaster recovery systems
- Support complex technical projects
Requirements
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- Relevant certification (e.g., ITIL4, CompTIA A+)
- 8 + years of proven experience in IT support roles
- Strong knowledge of hardware and software troubleshooting
- Excellent communication and interpersonal skills
- Ability to work independently and prioritize tasks effectively
Benefits
- Provident Fund
- Gym Membership
- Leaves as per the company policy
- Company-paid trips
- Easy Loan Facility for Employees
- Yearly increment
- Health Insurance (includes spouse and parents) (till the age of 80)
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | CodeNinja, DHA Business Hub, Lahore, 54810, Pakistan |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
