Pakistan Job

IT Support Engineer Jobs at Spear Research in Islamabad, Islāmābād

Spear Research
Published 12 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Spear Research is currently accepting applications for the position of IT Support Engineer in the Islāmābād area. The job type available for this position is Contract.

We are looking for candidates who possess proficient Information Technology skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Spear Research operates within the Defense and Space Manufacturing industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Spear Research
Position:IT Support Engineer
Region:Islāmābād, Islamabad - Islāmābād
Job Function:Information Technology
Seniority Level:Entry level
Job Type:Contract
Industry:Defense and Space Manufacturing

Job Description

  • Provide onsite and desk side support services to end users.
  • Troubleshoot PC related problems at the direction of CLIENT level 2 or SPOC.
  • Complete incidents and requests within SLA in a pressurized environment.
  • Build, configure, and troubleshoot Install “Gold” image on Customer PC and laptop applications and hardware components.
  • Ensure tickets are updated on a daily basis.
  • Support meeting room environment and video conferencing.
  • Support printers, scanners, and other peripherals.
  • Support mobile devices, such as iPads, iPhones, and Android devices.
  • End-User Data back-up and restoration when required in the course of a service incident.
  • Smart hands support for data center equipment as per required SLA (in specified locations).
  • As directed by CLIENT Tech support, will assist in troubleshooting the data center devices.
  • Replace defective components cards in data center equipment’s as advised by CLIENT Tech Support e.g., Remove a module and replace it, reconnecting patch cables. Daily tape change in support of local Backup Routine in required sites.
  • Import/Export tapes to the tape libraries as advised by CLIENT tech support.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Islāmābād
City Islamabad
Full Address Institute of Regional Studies, 2 Ataturk Ave, F-5, Islamabad, Islamabad Capital Territory 44000, Pakistan
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Company Information

Spear Research

Spear Research is a renowned market research company based in Pakistan. With a strong focus on providing insightful and accurate data, we offer cutting-edge research solutions to businesses across various industries. Our team of experienced analysts and researchers utilize advanced methodologies to gather and analyze market trends, consumer behavior, and competitive landscape, enabling our clients to make informed strategic decisions. Spear Research specializes in delivering customized research reports, market sizing, competitor analysis, and consumer insights, empowering our clients to stay ahead in a rapidly evolving market. With a commitment to delivering excellence, Spear Research is the trusted partner for businesses seeking reliable market intelligence in Pakistan.