Pakistan Job

IT Support Executive Jobs at eServMD in Islamabad, Islāmābād

eServMD
Published 9 months ago

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eServMD is currently seeking applicants for the position of IT Support Executive in the Islāmābād area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Information Technology skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

eServMD operates within the Financial Services industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:eServMD
Position:IT Support Executive
Region:Islāmābād, Islamabad - Islāmābād
Job Function:Information Technology
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Financial Services

Job Description

eServMD Pvt Ltd is a service provider company based in Islamabad, Pakistan, providing services to US-based companies and clients in the field of Electronic Medical Records (EMR), Medical Practice Management, Medical Billing, Real Estate, Accounts & Finance.

We are seeking experienced and detail-oriented IT Support Executives to join our team. As an IT Support Executive, you will be responsible for providing technical support to clients, diagnosing and troubleshooting network and hardware issues, coordinating IT support requests, and ensuring timely resolution.

Responsibilities:

  • Provide technical support to clients on networking and server-related issues.
  • Diagnose and troubleshoot network connectivity, server, and hardware problems.
  • Coordinate IT support requests and ensure timely resolution.
  • Install, configure, and maintain network equipment and servers.
  • Maintain the internal provider grid to ensure accurate information and available logins.
  • Provide IT assistance to staff and customers.
  • Train end-users on hardware functionality and software programs.
  • Resolve logged errors in a timely manner.
  • Monitor hardware, software, and system performance metrics.
  • Update computer software and upgrade hardware and systems.
  • Maintain databases and ensure system security.
  • Document processes and perform diagnostic tests.
  • Keep track of technological advancements and trends in IT support.

Requirements:

  • Bachelor’s degree in computer science, information technology, or a similar field.
  • Minimum of 2 years of experience as an IT support specialist.
  • Exceptional ability to provide technical support and resolve queries.
  • In-depth knowledge of computer hardware, software, and networks.
  • Ability to determine IT needs and train end-users.
  • Experience in documenting processes and monitoring performance metrics.
  • Advanced knowledge of database maintenance and system security.
  • Ability to keep up with technical innovation and trends in IT support.
  • Exceptional interpersonal and communication skills.

Additional skills desired:

  • Experience with cabling.
  • Familiarity with Active Directory.
  • Knowledge of Group Policies.
  • Experience in virtualization technologies (please specify the technology).
  • Familiarity with Windows Server (please specify the version).
  • Ability to configure switches, routers, and firewalls.

Job Details:

  • Job Timings: 6:00 PM to 3:00 AM

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Islāmābād
City Islamabad
Full Address eServMD Pvt. Ltd., House# 2-A, Street # 1, Beside Gerry's Fdex Application Center, Park Road Chatha Bakhtawar, Green Avenue, Islamabad, 44000, Pakistan
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Company Information

eServMD

Industry: Financial Services

eServMD is a leading healthcare company in Pakistan, committed to transforming the healthcare landscape in the country. With a focus on innovation and technology, eServMD offers a range of advanced healthcare services to improve accessibility, affordability, and quality of healthcare. Through their state-of-the-art telemedicine platform, eServMD connects patients with qualified medical professionals, making healthcare more convenient and efficient. Their comprehensive range of services includes online consultations, remote monitoring, electronic health records, and medicine delivery. eServMD aims to empower individuals in managing their health effectively, ultimately enhancing the overall well-being of the Pakistani population.