Pakistan Job

Lead IT Service Management Jobs at Spear Research in Islamabad, Islāmābād

Spear Research
Published 9 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Spear Research is currently accepting applications for the position of Lead IT Service Management in the Islāmābād area. We are actively seeking qualified candidates for this Contract opportunity.

We are looking for individuals who possess strong Information Technology skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Spear Research operates within the Defense and Space Manufacturing industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Spear Research
Position:Lead IT Service Management
Region:Islāmābād, Islamabad - Islāmābād
Job Function:Information Technology
Seniority Level:Mid-Senior level
Salary:PKR 20.000 - PKR 85.000 per Month
Job Type:Contract
Industry:Defense and Space Manufacturing

Job Description

Description:

  • Creating and maintaining IT service management policies and procedures for customers, including incident management, problem management, change management, and service level management.
  • Overseeing day-to-day activities of the IT service department, including HR management and coordinating the delivery of IT services.
  • Ensuring timely and effective delivery of IT services while meeting the business teams’ needs.
  • Controlling the budget for IT services and managing costs.
  • Managing communication and engagement with clients, suppliers, and other service providers within the Ministry of Culture’s approved framework.
  • Identifying and managing risks related to the supply of IT services, ensuring compliance with rules, regulations, and standards.
  • Managing the setup, use, and performance of IT service management tools and technologies, while continuously assessing and enhancing IT service performance.

Requirements:

  • Candidate must have at least 6-8 years of experience.
  • Skills and certifications may include, but are not limited to, ITIL, Service Now, COBIT, etc.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Islāmābād
City Islamabad
Full Address Institute of Regional Studies, 2 Ataturk Ave, F-5, Islamabad, Islamabad Capital Territory 44000, Pakistan
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Company Information

Spear Research

Spear Research is a renowned market research company based in Pakistan. With a strong focus on providing insightful and accurate data, we offer cutting-edge research solutions to businesses across various industries. Our team of experienced analysts and researchers utilize advanced methodologies to gather and analyze market trends, consumer behavior, and competitive landscape, enabling our clients to make informed strategic decisions. Spear Research specializes in delivering customized research reports, market sizing, competitor analysis, and consumer insights, empowering our clients to stay ahead in a rapidly evolving market. With a commitment to delivering excellence, Spear Research is the trusted partner for businesses seeking reliable market intelligence in Pakistan.