Level 1 Support Engineer Jobs at Secure Networks (Pvt.) Ltd in Islamabad, Islāmābād
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Secure Networks (Pvt.) Ltd is currently seeking applicants for the position of Level 1 Support Engineer in the Islāmābād area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Information Technology skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Secure Networks (Pvt.) Ltd operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Secure Networks (Pvt.) Ltd |
| Position: | Level 1 Support Engineer |
| Region: | Islāmābād, Islamabad - Islāmābād |
| Job Function: | Information Technology |
| Seniority Level: | Entry level |
| Salary: | PKR 20.000 - PKR 85.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Company Description
Secure Networks is Pakistan’s leading digital security company, specializing in innovative security solutions for businesses and government entities. We prioritize authenticating identities, safeguarding data, and protecting clients from cyber threats.
Role Description
The L1 Support Technician provides efficient technical assistance to end-users, managing user requests, and collaborating closely with the L2 and L3 teams for effective problem resolution and client satisfaction.
Responsibilities
- Assist in user account management.
- Offer guidance on user access and permissions.
- Troubleshoot user-related issues.
- Generate system metric reports.
- Document and prioritize technical assistance requests.
- Collaborate with L2 and L3 teams on complex issues.
- Provide end-user support during application integration.
Qualifications
- Intermediate education level.
- Fresh graduates or 1-year experience.
- Proficiency in Microsoft 365.
- Strong problem-solving and communication skills.
- Ability to work effectively in cross-functional teams.
- Excellent written and verbal English communication.
- Strong organizational and teamwork abilities.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Islāmābād |
| City | Islamabad |
| Full Address | Office#201, 2nd Floor, Secure Technologies, Green, Gulberg Expy, Islamabad, 44000, Pakistan |
| Google Map | Google Map |
Job Application Information
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