Pakistan Job

Live Chat Supervisor Jobs at LiveGreeter in Lahore, Punjab

LiveGreeter
Published 5 months ago

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Welcome to our job portal, where LiveGreeter is offering exciting employment opportunities for the position of Live Chat Supervisor in the Punjab area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At LiveGreeter, we offer a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with LiveGreeter, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with LiveGreeter. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:LiveGreeter
Position:Live Chat Supervisor
Region:Lahore - Punjab, Punjab
Salary:PKR 25.000 - PKR 80.000 per Month
Job Type:Full-time
Industry:Information Technology & Services

Job Description

Are you an energetic and driven professional looking to make a significant impact in the tech industry? LiveGreeter, based in Lahore, is seeking passionate individuals to join its dynamic Operations Department.

Position: LiveChat Supervisor

Location: Gulberg 3, Lahore (Not a remote job)

Hours: Mon-Fri 6pm – 3am

Responsibilities:

  • Oversee daily operations of the call center, ensuring efficient and effective service delivery.
  • Lead, mentor, and motivate a team of call center agents to achieve performance targets and deliver exceptional customer service.
  • Monitor and manage call center performance metrics, identifying areas for improvement and implementing action plans.
  • Handle escalated customer issues and provide resolution in a timely and professional manner.
  • Ensure compliance with company policies, procedures, and industry regulations.
  • Provide training and development opportunities to enhance the skills and knowledge of the call center team.
  • Demonstrate exceptional communication and leadership skills to meet and exceed operational goals.
  • Adaptability to work night shifts.

Qualifications:

  • 2 – 3 years of demonstrated experience in a supervisory role within a call center environment, preferably in the US market.
  • Proficiency in English communication and a proven track record of successful team management and operational efficiency.
  • Ability to work effectively in a fast-paced, dynamic environment, meeting targets and objectives.
  • Ambitious and driven individual seeking a long-term role for personal and professional growth.

Benefits:

  • Competitive salary exceeding market standards.
  • Exciting work environment with opportunities for career advancement.
  • Attractive perks and benefits.

Join LiveGreeter and become an integral part of a tech company that values dedication, growth, and excellence. Apply today to be considered for this promising opportunity.

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Punjab
City Lahore
Full Address Live Greeter, 17, Block E2 Block E 2 Gulberg III, Lahore, Punjab 54000, Pakistan
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Company Information

LiveGreeter

LiveGreeter is a pioneering company in Pakistan that is transforming the way businesses engage with their customers. With a focus on providing exceptional customer service, LiveGreeter offers innovative solutions to enhance the overall experience for both online and offline customers. Utilizing cutting-edge technology, their Virtual Greeter feature allows businesses to deliver personalized greetings and assistance to website visitors, increasing sales and customer satisfaction. Additionally, LiveGreeter’s trained professionals provide round-the-clock customer support through live chat and phone, ensuring prompt and efficient resolutions to any queries or concerns. With their relentless dedication to excellence, LiveGreeter is leading the customer service revolution in Pakistan.