Pakistan Job

Live Chat Support Specialist Jobs at Esire in Karāchi, Sindh

Esire
Published 2 months ago

Company Esire is offering job opportunities for the position of Live Chat Support Specialist in the Sindh area. The job type available is Full-time.

We are looking for candidates who possess Other skills with Not Applicable experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around Rs 20,000 - Rs 85,000 (per Month). However, the salary may vary depending on the company's decision.

Esire operates in the Technology & Information and Internet industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Esire
Position:Live Chat Support Specialist
Region:Karāchi - Sindh, Sindh
Job Function:Other
Seniority Level:Not Applicable
Salary:PKR 20.000 - PKR 85.000 per Month
Job Type:Full-time
Industry:Information and Internet, Technology

Job Description

Job Summary:

We are seeking an enthusiastic and customer-centric individual to join our night shift team as a Live Chat Support Specialist. The main duty is to engage with customers through live chat, offering timely and efficient assistance.

Job Responsibilities:

  • Handle live chat interactions with customers, addressing their questions and concerns.
  • Provide accurate information about products and services.
  • Troubleshoot and resolve customer issues in real-time.
  • Assist with email support.
  • Provide backup support for inbound calls when necessary.

Qualifications:

  • Prior experience in customer service, preferably in a live chat role.
  • Strong written communication and typing skills.
  • Ability to multitask and manage time effectively.
  • Excellent problem-solving abilities.
  • Quick decision-making skills and the ability to address issues promptly.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

Esire

Esire is a renowned company in Pakistan, specializing in innovative technology solutions for businesses. With a strong focus on customer satisfaction, Esire offers a wide range of services including web development, mobile app development, and digital marketing. Known for its cutting-edge solutions and skilled team of professionals, Esire has successfully catered to a diverse clientele and established a strong reputation in the market. With a commitment to excellence and a passion for creativity, Esire continues to be a leading player in the technology industry in Pakistan.