Pakistan Job

Manager Customer Support Jobs at TCP Software in Lahore, Punjab

TCP Software
Published 5 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

TCP Software is currently accepting applications for the position of Manager Customer Support in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Other skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

TCP Software operates within the IT Services and IT Consulting, Software Development, Technology, & Information and Internet industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:TCP Software
Position:Manager Customer Support
Region:Lahore - Punjab, Punjab
Job Function:Other
Seniority Level:Mid-Senior level
Salary:PKR 26.000 - PKR 100.000 per Month
Job Type:Full-time
Industry:Information and Internet, IT Services and IT Consulting, Software Development, Technology

Job Description

We are looking for a dynamic and experienced Manager Customer Support to join our team. As the Manager Customer Support, you will be responsible for overseeing a team of customer service representatives and ensuring the highest level of customer satisfaction.

The ideal candidate should have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service. Previous experience in a supervisory role within a customer support department is required.

In this role, you will be tasked with developing and implementing customer service policies, managing customer inquiries and escalations, and analyzing performance metrics to improve processes.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Punjab
City Lahore
Full Address TCP Software PK, Cricket House, 20-A Jail Rd, Shadman II Shadman 2 Shadman, Lahore, Punjab 54000, Pakistan
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Company Information

TCP Software

TCP Software is a top-tier technology solutions provider based in Pakistan. With a strong focus on innovation and customer satisfaction, TCP Software has established itself as a leader in the industry. Offering a wide range of services including software development, web design, mobile app development, and IT consulting, TCP Software caters to clients across various sectors, both locally and internationally. With a team of talented professionals and a commitment to delivering cutting-edge solutions, TCP Software has earned a reputation for its reliable and efficient services. Trust TCP Software to meet your technological needs and drive your business forward.