Manager Service Delivery Jobs at Spear Research in Karāchi, Sindh
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Welcome to our job portal, where Spear Research is offering exciting employment opportunities for the position of Manager Service Delivery (On-Site) in the Sindh area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Project Management and Information Technology skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At Spear Research, we offer a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the Defense and Space Manufacturing industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Spear Research, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Spear Research. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Spear Research |
| Position: | Manager Service Delivery |
| Region: | Karāchi - Sindh, Sindh |
| Job Function: | Project Management and Information Technology |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 25.000 - PKR 70.000 per Month |
| Job Type: | Full-time |
| Industry: | Defense and Space Manufacturing |
Job Description
The Manager Service Delivery (On-Site) is responsible for overseeing the day-to-day service delivery operations at client sites. They will manage a team of service delivery professionals and ensure that services are delivered efficiently and effectively, meeting or exceeding client expectations. The Manager Service Delivery (On-Site) will work closely with clients to understand their requirements and provide solutions to address their needs. They will establish and maintain strong relationships with key stakeholders and act as a point of escalation for any service-related issues or concerns.
Responsibilities include:
- Managing on-site service delivery teams, including hiring, training, and performance management
- Monitoring and ensuring service level agreements (SLAs) are met
- Identifying areas for process improvement and implementing best practices
- Collaborating with other teams and departments to ensure seamless service delivery
- Ensuring adherence to company policies, procedures, and standards
- Providing regular reports and updates to senior management
Requirements:
- Minimum of 5 years of experience in service delivery or related role
- Proven experience in managing on-site service delivery
- Strong leadership and people management skills
- Excellent communication and interpersonal skills
- Ability to build and maintain relationships with clients and stakeholders
- Strong problem-solving and decision-making abilities
- Knowledge of ITIL processes and best practices
- Ability to work effectively in a fast-paced and dynamic environment
- Bachelor’s degree in a relevant field
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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