Pakistan Job

Officer IT Applications Support Jobs at Spear Research in Islamabad, Islāmābād

Spear Research
Published 1 year ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Spear Research is currently accepting applications for the position of Officer IT Applications Support in the Islāmābād area. The job type available for this position is Contract.

We are looking for candidates who possess proficient Information Technology skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

Spear Research operates within the Defense and Space Manufacturing industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Spear Research
Position:Officer IT Applications Support
Region:Islāmābād, Islamabad - Islāmābād
Job Function:Information Technology
Seniority Level:Entry level
Salary:PKR 23.000 - PKR 90.000 per Month
Job Type:Contract
Industry:Defense and Space Manufacturing

Job Description

  • Provide first-line technical support for software applications to internal and external customers.
  • Troubleshoot and resolve technical issues related to software applications.
  • Respond to customer inquiries and requests via phone, email, and chat.
  • Escalate complex issues to higher-level support teams.
  • Document support requests, resolutions, and customer interactions in a ticketing system.
  • Continuously improve technical knowledge and customer service skills.
  • Collaborate with development teams to resolve recurring issues.
  • Participate in the on-call rotation and provide after-hours support as needed.
  • Participate in projects to implement new software applications and upgrades.
  • Meet service level agreements and maintain a high level of customer satisfaction.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Islāmābād
City Islamabad
Full Address Institute of Regional Studies, 2 Ataturk Ave, F-5, Islamabad, Islamabad Capital Territory 44000, Pakistán
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Company Information

Spear Research

Spear Research is a renowned market research company based in Pakistan. With a strong focus on providing insightful and accurate data, we offer cutting-edge research solutions to businesses across various industries. Our team of experienced analysts and researchers utilize advanced methodologies to gather and analyze market trends, consumer behavior, and competitive landscape, enabling our clients to make informed strategic decisions. Spear Research specializes in delivering customized research reports, market sizing, competitor analysis, and consumer insights, empowering our clients to stay ahead in a rapidly evolving market. With a commitment to delivering excellence, Spear Research is the trusted partner for businesses seeking reliable market intelligence in Pakistan.