Pakistan Job

POS Specialist Jobs at ibex. Pakistan in Karāchi, Sindh

ibex. Pakistan
Published 6 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

ibex. Pakistan is currently accepting applications for the position of POS Specialist (API Support Analyst) in the Sindh area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Analyst and Information Technology skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

ibex. Pakistan operates within the Outsourcing and Offshoring Consulting and IT Services and IT Consulting industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:ibex. Pakistan
Position:POS Specialist
Region:Karāchi - Sindh, Sindh
Job Function:Analyst and Information Technology
Seniority Level:Mid-Senior level
Salary:PKR 20.000 - PKR 85.000 per Month
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

Ibex, on behalf of its client, is seeking a Senior API Support Analyst to join the team.

Responsibilities:

  • Provide support for new integrations
  • Onboard new partners to the existing API platform
  • Contribute to the maintenance and development of the knowledge base
  • Handle system configuration following client’s directives
  • Supervise ticketing systems like Salesforce and Jira
  • Communicate API capabilities to technical and non-technical audiences
  • Monitor and rectify issues in API platforms and other systems
  • Address concerns for internal clients and external partners professionally
  • Manage client expectations and escalate issues when needed

Requirements:

  1. Bachelor’s Degree in Computer Science
  2. Good communication skills
  3. 1-3 years experience in API onboarding and support
  4. Familiarity with Jira/Confluence/Postman
  5. Ability to troubleshoot API integration issues
  6. Comfortable working in APAC Time zone

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

ibex. Pakistan

Ibex is a prominent outsourcing company based in Pakistan. With its headquarters in Islamabad, the company offers a wide range of services in the customer experience and business process outsourcing industry. Ibex specializes in providing exceptional customer support, technical support, sales, and back-office solutions to its clients globally. With its state-of-the-art infrastructure, highly skilled workforce, and commitment to delivering excellence, Ibex has earned a reputation for being a trusted partner for organizations seeking reliable outsourcing solutions. The company’s dedication to innovation, quality, and customer satisfaction has positioned Ibex as a leader in the outsourcing industry in Pakistan.