Pakistan Job

Property Content Coordinator Jobs at ibex. Pakistan in Karāchi, Sindh

ibex. Pakistan
Published 10 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

ibex. Pakistan is currently accepting applications for the position of Property Content Coordinator in the Sindh area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Customer Service and Administrative skills and have a minimum of Associate in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately Rs 20,000 - Rs 85,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

ibex. Pakistan operates within the Hospitality and Real Estate industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:ibex. Pakistan
Position:Property Content Coordinator
Region:Karāchi - Sindh, Sindh
Job Function:Customer Service and Administrative
Seniority Level:Associate
Salary:PKR 20.000 - PKR 85.000 per Month
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

Ibex, on behalf of one of its global clients, is currently seeking a Property Content Coordinator. This role involves the following responsibilities:

  • Deliver exceptional customer service to both internal (GMs, RVPOs, franchisees) and external (guests, travel agents, partners) customers, demonstrating ownership of our impact on all of their businesses
  • Build new Red Roof Inn hotels in all databases
  • Gather necessary information
  • Communicate with GDS partners regarding new hotel according to established timelines
  • Complete data entry in all necessary systems with accuracy and thoroughness
  • Sync rates and room types to channels
  • Open hotel for booking on opening date
  • Enter and maintain all property and brand-related information across multiple channels
  • Ensure clarity and integrity of all data entered, including proper spelling/grammar, while adhering to department guidelines
  • Maintain notes and documentation related to all department procedures
  • Communicate with property management and Contact Center staff to ensure accuracy of all information in all systems; respond to all requests received in a timely manner
  • Support sales, marketing, revenue management, and operations departments in efforts to maximize bookings across all channels
  • Utilize online resources to research new hotels, identify attractions, and verify addresses/mileage
  • Provide support to travel agencies via phone and email
  • Answer inbound calls to Content Distribution line

Requirements:

  • Bachelor’s degree or equivalent work experience preferred
  • Basic knowledge of Microsoft Office (Word, Excel), proficient knowledge of Outlook (organizing emails across multiple boxes and archiving) and experience using the Internet to research and collect information required
  • Excellent verbal and written communication skills
  • Acute attention to detail, ability to learn quickly, excellent organization and time-management skills
  • Ability to work under pressure and meet urgent deadlines
  • Self-motivated and able to work independently

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Sindh
City Karāchi
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Company Information

ibex. Pakistan

Ibex is a prominent outsourcing company based in Pakistan. With its headquarters in Islamabad, the company offers a wide range of services in the customer experience and business process outsourcing industry. Ibex specializes in providing exceptional customer support, technical support, sales, and back-office solutions to its clients globally. With its state-of-the-art infrastructure, highly skilled workforce, and commitment to delivering excellence, Ibex has earned a reputation for being a trusted partner for organizations seeking reliable outsourcing solutions. The company’s dedication to innovation, quality, and customer satisfaction has positioned Ibex as a leader in the outsourcing industry in Pakistan.