Pakistan Job

QA Officer Jobs at Abacus Outsourcing in Lahore, Punjab

Abacus Outsourcing
Published 1 year ago

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Welcome to our job portal, where Abacus Outsourcing is offering exciting employment opportunities for the position of QA Officer in the Punjab area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Customer Service skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At Abacus Outsourcing, we offer a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Abacus Outsourcing, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Abacus Outsourcing. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Abacus Outsourcing
Position:QA Officer
Region:Lahore - Punjab, Punjab
Job Function:Customer Service
Seniority Level:Entry level
Salary:PKR 26.000 - PKR 100.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

We are looking for a Quality Auditor to join our team for a customer support project for ride-hailing services. The Quality Auditor will be responsible for evaluating calls and sharing insights on customer experience.

Responsibilities:

  • Evaluate calls and provide feedback to the customer support team.
  • Identify areas of improvement in the customer support process.
  • Analyze customer feedback and provide insights to the management team.
  • Develop and implement quality assurance policies and procedures.
  • Train customer support representatives on quality assurance best practices.

Requirements:

  • 6 Months-1 Year of experience in Customer experience quality assurance
  • Excellent English communication skills and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Strong grip on Microsoft Office/G Suite.
  • Ability to work independently and as part of a team.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Punjab
City Lahore
Full Address Abacus Consulting BPO Division., Shaheen Complex, 38 Abbott Road, Lahore, 54000, Pakistán
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Company Information

Abacus Outsourcing

Abacus Outsourcing is a renowned company headquartered in Pakistan. With expertise in various fields, Abacus Outsourcing offers exceptional outsourcing solutions for businesses worldwide. Their wide range of services includes IT solutions, customer support, data entry, virtual assistance, and many more. With a team of highly skilled professionals, Abacus Outsourcing ensures efficient and cost-effective solutions tailored to meet clients’ needs. Committed to delivering excellence, they prioritize client satisfaction and strive for long-term partnerships. Abacus Outsourcing holds a strong reputation for its quality services, reliability, and adherence to deadlines. Overall, Abacus Outsourcing is the go-to choice for businesses looking for top-notch outsourcing solutions in Pakistan.