Quality Assurance Executive Jobs at Buggy TLC in Lahore District, Punjab

Buggy TLC is currently seeking applicants for the position of Quality Assurance Executive in the Punjab area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Quality Assurance skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately Rs 25,000 - Rs 80,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Buggy TLC operates within the Motor Vehicle Manufacturing industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Job Description

Buggy TLC is looking to hire hard-working, passionate individuals to join its Lahore office.

If you are seeking to establish your career, Buggy TLC would be the best place for you.

Requirements:

• Evaluate calls and provide feedback.
• Identify areas of improvement in the customer support process.
• Conduct meticulous monitoring and evaluation of customer interactions, including calls, emails, and chat sessions.
• Utilize a structured approach to assess interactions against defined quality metrics and standards.
• Offer insightful and constructive feedback to customer service teams, fostering continuous improvement.
• Analyze customer feedback and provide insights to the management team.
• Develop and implement quality assurance policies and procedures.
• Train customer support representatives on quality assurance best practices.
• Applicants should have excellent English communication skills.
• Applicants need to have strong and quick learning abilities.
• Applicants with previous call center experience would be encouraged.
• Commands on Excel.
• Willing to do on-site job.
• Ability to work independently and as part of a team.
• Willing to work night shifts for 10 hours a day.
• 6 days a week.
• Perform other duties as assigned. This will address concerns about employees going beyond their normal job functions.
• Must be able to work on-site, as this is not a remote role.
• Must be able to perform essential job functions with or without reasonable accommodations.

Mandatory for USA for all JDs under essential job functions.

The Company reserves the right to modify essential job functions, qualifications, and overall job duties at any time to support the needs of the business. Any changes will be communicated to the appropriate parties.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

Company address