Quality Assurance Executive – Contact Center Jobs at Abacus in Lahore District, Punjab
This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
Company Abacus is offering job opportunities for the position of Quality Assurance Executive - Contact Center in the Punjab area. The job type available is Full-time.
We are looking for candidates who possess Quality Assurance skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around Rs 25,000 - Rs 80,000 (per Month). However, the salary may vary depending on the company's decision.
Abacus operates in the IT Services and IT Consulting industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Abacus |
| Position: | Quality Assurance Executive - Contact Center |
| Region: | Lahore District - Punjab, Punjab |
| Job Function: | Quality Assurance |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 25.000 - PKR 80.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
We are currently seeking a Quality Auditor to join our team for a customer support project in the ride-hailing services industry. As a Quality Auditor, you will play a vital role in evaluating calls and providing insights on customer experience.
Responsibilities:
- Evaluate calls and provide feedback to the customer support team.
- Identify areas of improvement in the customer support process.
- Analyze customer feedback and provide insights to the management team.
- Develop and implement quality assurance policies and procedures.
- Train customer support representatives on quality assurance best practices.
Requirements:
- 6 Months-1 Year of experience in Customer experience quality assurance.
- Excellent English communication skills and interpersonal skills.
- Strong analytical and problem-solving skills.
- Strong grip on Microsoft Office/G-suite.
- Ability to work independently and as part of a team.
Industry: Information Technology & Services
Employment Type: Full-time
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Punjab |
| City | Lahore District |
| Full Address | ABACUS INTERNATIONAL - Nebosh IGC Course Lahore Pakistan, Building # 9, Haq Bahoo Street, Judicial Colony Phase 1, Raiwind Rd, Thoker Niaz Baig, Lahore, 54000, Pakistan |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
