Quality Assurance Officer – Contact Center Jobs at Abacus in Lahore, Punjab
This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
Welcome to our job portal, where Abacus is offering exciting employment opportunities for the position of Quality Assurance Officer- Contact Center in the Punjab area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Quality Assurance skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At Abacus, we offer a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Abacus, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Abacus. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Abacus |
| Position: | Quality Assurance Officer - Contact Center |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Quality Assurance |
| Seniority Level: | Entry level |
| Salary: | PKR 25.000 - PKR 70.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Location: Lahore, Pakistan
Salary: Competitive
We are looking for a Quality Auditor to join our team for a customer support project for ride-hailing services. The Quality Auditor will be responsible for evaluating calls and sharing insights on customer experience.
Responsibilities:
- Evaluate calls and provide feedback to the customer support team.
- Identify areas of improvement in the customer support process.
- Analyze customer feedback and provide insights to the management team.
- Develop and implement quality assurance policies and procedures.
- Train customer support representatives on quality assurance best practices.
Requirements:
- 6 Months- 1 Year of experience in Customer experience quality assurance
- Excellent English communication skills and interpersonal skills.
- Strong analytical and problem-solving skills.
- Strong grip on Microsoft Office/ G-suite.
- Ability to work independently and as part of a team.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | ABACUS INTERNATIONAL - Nebosh IGC Course Lahore Pakistan, Building # 9, Haq Bahoo Street, Judicial Colony Phase 1, Raiwind Rd, Thoker Niaz Baig, Lahore, 54000, Pakistan |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
