Quality Assurance Specialist Jobs at Abacus in Lahore, Punjab
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Welcome to our job portal, where Abacus is offering exciting employment opportunities for the position of Quality Assurance Specialist in the Punjab area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Quality Assurance skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Abacus, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Abacus. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Abacus |
| Position: | Quality Assurance Specialist |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Quality Assurance |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
We are looking for a Quality Auditor to join our team for a customer support project for ride-hailing services. The Quality Auditor will be responsible for evaluating calls and sharing insights on customer experience.
Responsibilities:
- Evaluate calls and provide feedback to the customer support team.
- Identify areas of improvement in the customer support process.
- Analyze customer feedback and provide insights to the management team.
- Develop and implement quality assurance policies and procedures.
- Train customer support representatives on quality assurance best practices.
Requirements:
- 1-2 years of experience in Customer experience quality assurance.
- Excellent English communication skills and interpersonal skills.
- Strong analytical and problem-solving skills.
- Strong grip on Microsoft Office/G-suite.
- Ability to work independently and as part of a team.
Job Type: Full-time
Salary: Rs70,00.00 – Rs100,00.00 per month
NOTE: Needs Flexibility for Morning and evening (flexible till 9pm)
Industry: Information Technology & Services
Employment Type: Full-time
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | ABACUS INTERNATIONAL - Nebosh IGC Course Lahore Pakistan, Building # 9, Haq Bahoo Street, Judicial Colony Phase 1, Raiwind Rd, Thoker Niaz Baig, Lahore, 54000, Pakistan |
| Google Map | Google Map |
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