Remote Chat/Call Support Specialist Jobs at Amna in Pakistan
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Amna is currently accepting applications for the position of Remote Chat/Call Support Specialist in the Pakistan area. We are actively seeking qualified candidates for this Contract opportunity.
We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately Rs 27,000 - Rs 110,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Amna operates within the Software Development industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Amna |
| Position: | Remote Chat/Call Support Specialist |
| Job Location Type: | Remote |
| Region: | Pakistan |
| Seniority Level: | Entry level |
| Salary: | PKR 27.000 - PKR 110.000 per Month |
| Job Type: | Contract |
| Industry: | Software Development |
Job Description
Description:
We are seeking a dedicated and customer-centric Chat/Call Support Specialist to join our remote team on Upwork. As a Support Specialist, you will be the first point of contact for our customers, providing assistance and resolving queries via chat and call channels. Your responsibilities will include understanding customer needs, troubleshooting issues, and delivering exceptional service to ensure customer satisfaction.
Key Responsibilities:
- Respond promptly to customer inquiries via chat and calls.
- Provide accurate information and assistance regarding our products/services.
- Troubleshoot and resolve customer issues effectively.
- Collaborate with other team members to address complex problems.
- Ensure customer interactions are positive and professional.
Requirements:
- Proven experience in customer support, preferably in a chat/call environment.
- Excellent communication skills in written and spoken English.
- Ability to multitask and prioritize in a fast-paced environment.
- Familiarity with CRM systems and support software.
- Strong problem-solving skills and attention to detail.
If you are passionate about delivering top-notch customer support and thrive in a remote work setting, we’d love to hear from you. Please include your relevant experience and availability in your Upwork proposal.
[Optional: Insert Behance portfolio link if it showcases relevant skills.]
Looking forward to welcoming a new team member dedicated to ensuring customer satisfaction.
Best regards,
AMNA RASHID
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Region | Pakistan |
| Full Address | AMNA CITY a project of M/s Amna Housing, Attock Petrol Pump, Karachi - Hyderabad Motorway, Noori Abad, Jamshoro, Sindh, Pakistan |
| Google Map | Google Map |
Job Application Information
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