Pakistan Job

Remote IT Helpdesk Jobs at Info Resume Edge in Lahore

Info Resume Edge
Published 1 day ago

Info Resume Edge is currently hiring for the role of Remote IT Helpdesk located in Lahore. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Info Resume Edge invites interested applicants to submit their applications.

Job Information

Company:Info Resume Edge
Position:Remote IT Helpdesk
Region:Lahore
Salary:PKR 100.000 - PKR 125.000 per Month
Job Type:Full-time
Industry:Information and Internet, Technology

Job Description

Job Summary: As a Full-time Helpdesk Representative, you will be the primary contact for customers using our products and services. Your role will involve assisting users with technical challenges and resolving their concerns efficiently.

Key Responsibilities:

  • Diagnose and resolve technical issues.
  • Manage help desk tickets with timely resolutions.
  • Provide excellent customer service and communication.
  • Maintain a knowledge base of common issues.
  • Escalate complex problems when necessary.

Skills and Qualifications: Minimum 3 years experience, strong understanding of tablet support, excellent communication skills, and data analysis proficiency.

Benefits: Competitive salary, growth opportunities, and supportive culture.

Application Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company address

Region Lahore
Full Address 3, Temple Rd, Mozang Chungi, Lahore
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Job Application Information

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Company Information

Info Resume Edge

Info Resume Edge is a leading Pakistani company that specializes in providing top-notch resume writing services. With a team of highly skilled writers and career experts, they offer professionally-designed resumes tailored to individual needs and industry requirements. By leveraging their expertise in content development and recruitment, Info Resume Edge helps job seekers in Pakistan stand out from the competition and secure their dream jobs. Their reliable and affordable services include resume writing, CV editing, and LinkedIn profile optimization. Info Resume Edge is committed to helping individuals achieve their professional goals and maximize their chances of success.