Pakistan Job

Remote Support Center Quality Auditor Jobs at Ericsson in Islamabad, Islamabad Capital Territory

Ericsson
Published 4 months ago

Ericsson is currently seeking applicants for the position of Remote Support Center Quality Auditor in Islamabad. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Ericsson, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Ericsson
Position:Remote Support Center Quality Auditor
Region:Islamabad - Islamabad Capital Territory, Islamabad Capital Territory
Job Type:Full-time
Industry:Telecommunications

Job Description

We are currently looking for a detail-oriented Remote Support Center Quality Auditor to join our team. In this pivotal role, you will evaluate the quality of customer support interactions to ensure compliance with our company standards.

Your duties will include assessing customer engagements, offering constructive feedback to support agents, and partnering with team leaders to implement quality improvements. The ideal candidate will have strong analytical capabilities, exceptional attention to detail, and a genuine passion for enhancing the customer experience.

If you are eager to make a meaningful contribution to a dynamic team and uphold quality excellence, we invite you to apply!

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Application Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company address

Province Islamabad Capital Territory
City Islamabad
Full Address G-11 Markaz, Islamabad
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Job Application Information

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Company Information

Ericsson

Industry: Telecommunications

Ericsson, a leading global communications technology and services provider, is making its mark in Pakistan. With a commitment to driving innovation and transforming the communication landscape, Ericsson plays a crucial role in the digitization of Pakistan’s economy. From providing cutting-edge network solutions to enabling enhanced connectivity, Ericsson is empowering operators, businesses, and individuals across the country. With a diverse portfolio of products and services including 5G technology, IoT solutions, and cloud infrastructure, Ericsson is paving the way for a connected and digitally empowered future in Pakistan.