Pakistan Job

Retention Specialist Jobs at TCP Software in Lahore, Punjab

TCP Software
Published 1 year ago

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TCP Software is currently seeking applicants for the position of Retention Specialist in the Punjab area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Other skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately Rs 26,000 - Rs 100,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

TCP Software operates within the Technology, Information and Internet, Software Development, & IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:TCP Software
Position:Retention Specialist
Region:Lahore - Punjab, Punjab
Job Function:Other
Seniority Level:Mid-Senior level
Salary:PKR 26.000 - PKR 100.000 per Month
Job Type:Full-time
Industry:Information and Internet, IT Services and IT Consulting, Software Development, Technology

Job Description

A Retention Specialist plays a critical role in preserving existing customers and ensuring their satisfaction with our products and services. This position requires excellent communication and problem-solving skills, as well as the ability to build strong relationships with customers.

The primary responsibility of a Retention Specialist is to address customer concerns and inquiries promptly and effectively. They must also proactively reach out to customers who may be at risk of canceling their subscription or discontinuing their relationship with our company.

Key qualifications for this role include a deep understanding of our products and services, as well as a genuine commitment to customer success. Experience in customer service and sales is a plus.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Punjab
City Lahore
Full Address TCP Software PK, Cricket House, 20-A Jail Rd, Lahore, 54000, Pakistan
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Company Information

TCP Software

TCP Software is a top-tier technology solutions provider based in Pakistan. With a strong focus on innovation and customer satisfaction, TCP Software has established itself as a leader in the industry. Offering a wide range of services including software development, web design, mobile app development, and IT consulting, TCP Software caters to clients across various sectors, both locally and internationally. With a team of talented professionals and a commitment to delivering cutting-edge solutions, TCP Software has earned a reputation for its reliable and efficient services. Trust TCP Software to meet your technological needs and drive your business forward.