Senior Customer Advocate Jobs at Social Champ (Techstars ’22) in Karāchi, Sindh
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Social Champ (Techstars '22) is currently accepting applications for the position of Senior Customer Advocate in the Sindh area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Social Champ (Techstars '22) operates within the Software Development industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Social Champ (Techstars ’22) |
| Position: | Senior Customer Advocate |
| Region: | Karāchi - Sindh, Sindh |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Software Development |
Job Description
As a Senior Customer Advocate, you will play a crucial role in ensuring exceptional customer satisfaction and loyalty. You will be responsible for resolving complex customer issues, providing guidance to junior customer service representatives, and identifying opportunities for process improvements.
Key responsibilities include handling escalated customer inquiries, analyzing customer feedback to enhance services, and collaborating with cross-functional teams to optimize customer experience. The ideal candidate must possess strong communication skills, problem-solving abilities, and a customer-centric approach.
- Resolve complex customer issues
- Provide guidance to junior team members
- Analyze feedback for service enhancement
- Collaborate with cross-functional teams
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
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