Pakistan Job

Senior Customer Service Representative Jobs at Octa Chemical in Karachi Division, Sindh

Octa Chemical
Published 9 months ago

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Welcome to our job portal, where Octa Chemical is offering exciting employment opportunities for the position of Senior Customer Service Representative in the Sindh area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At Octa Chemical, we offer a competitive estimated salary of approximately Rs 25,000 - Rs 70,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Octa Chemical, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Octa Chemical. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Octa Chemical
Position:Senior Customer Service Representative
Region:Karachi Division - Sindh, Sindh
Seniority Level:Mid-Senior level
Salary:PKR 25.000 - PKR 70.000 per Month
Job Type:Full-time

Job Description

Company Description

Octa Chemical is affiliated with California Chemical located in Los Angeles, California. It is a family-owned and operated business providing state-of-the-art storage and distribution facility services and importing chemicals from 45 countries around the globe. We specialize in the Metal Finishing industry and carry over 100 chemicals for a wide variety of industries. We pride ourselves on providing friendly, high quality, and consistent service to create professional and successful long-term relationships with our customers and suppliers.

Role Description

This is a full-time on-site role for a Senior Customer Service Representative located in Karachi Division. The Senior Customer Service Representative will manage customer inquiries via phone, email, and chat and resolve complaints or order issues. They will work closely with other cross-functional departments to ensure customer satisfaction.

Qualifications

  • Bachelor’s degree or higher in a related field
  • Proven work experience in a customer service role, preferably in a senior or management position
  • Must have knowledge of basic accounting and strong communication skills in English
  • Strong problem-solving skills and attention to detail
  • Ability to multitask and manage time effectively
  • Familiarity with CRM software and MS Office

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Sindh
City Karachi Division
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Company Information

Octa Chemical

Octa Chemical is a leading chemical company based in Pakistan, striving to bring a revolutionary change in the industry. With its innovative solutions and cutting-edge technologies, Octa Chemical is committed to meeting the diverse needs of its customers. From manufacturing high-quality chemicals to providing top-notch customer service, Octa Chemical has established itself as a reliable and trusted name in the market. With a strong focus on sustainability and environmental responsibility, Octa Chemical aims to contribute towards a greener future. With a dedicated team of experts and a passion for excellence, Octa Chemical continues to drive growth and innovation in the chemical industry.