Pakistan Job

Senior Customer Support Specialist Jobs at NXT LABS in Karāchi, Sindh

NXT LABS
Published 5 months ago

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Welcome to our job portal, where NXT LABS is offering exciting employment opportunities for the position of Senior Customer Support Specialist in the Sindh area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Other skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At NXT LABS, we offer a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the Internet Publishing industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with NXT LABS, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with NXT LABS. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:NXT LABS
Position:Senior Customer Support Specialist
Region:Karāchi - Sindh, Sindh
Job Function:Other
Seniority Level:Mid-Senior level
Salary:PKR 23.000 - PKR 90.000 per Month
Job Type:Full-time
Industry:Internet Publishing

Job Description

About: NXT Labs is dedicated to creating opportunities for individuals to innovate and provide exceptional experiences for customers and teams.

Key Responsibilities:

  • Responding promptly to customer inquiries via phone, email, or chat
  • Acknowledging and resolving customer complaints
  • Providing accurate information to customers
  • Building sustainable relationships with customers
  • Keeping records of interactions and transactions
  • Communicating and coordinating internally
  • Ensuring customer satisfaction

Requirements:

  • Proven customer support experience
  • Excellent communication skills
  • Ability to multitask and manage time effectively
  • Strong problem-solving skills
  • Proficiency in written and verbal English

Note: This role requires Saturday and evening shifts, occasionally on Sundays. Only residents of Karachi will be considered.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Sindh
City Karāchi
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Job Application Information

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Company Information

NXT LABS

NXT LABS is a pioneering tech company based in Pakistan. With a strong focus on innovation and creativity, they are revolutionizing the startup ecosystem in the country. Offering a wide range of services including software development, web and mobile app development, and digital marketing, they empower entrepreneurs and businesses to thrive in the digital age. NXT LABS is committed to delivering cutting-edge solutions that leverage the latest technologies such as artificial intelligence and blockchain. With a highly skilled team of professionals and a customer-centric approach, NXT LABS is at the forefront of driving digital transformation and fostering economic growth in Pakistan.