Senior Service Delivery Manager Jobs at Beryl Technologies Ltd in Multan, Punjab
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Beryl Technologies Ltd is currently accepting applications for the position of Senior Service Delivery Manager in the Punjab area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately Rs 23,000 - Rs 90,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
Beryl Technologies Ltd operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Beryl Technologies Ltd |
| Position: | Senior Service Delivery Manager |
| Region: | Multan - Punjab, Punjab |
| Seniority Level: | Mid-Senior level |
| Salary: | PKR 23.000 - PKR 90.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Company Description
Beryl Technologies Ltd is a global service provider for servicing and network optimization with vendor delivery capabilities in over 150+ countries through our approved partner program. We offer support for various IT equipment brands, Engineering Resources, and Professional Services. Our team is motivated, trustworthy, and diligent.
Role Description
As a Senior Service Delivery Manager, the role will require managing and leading the service delivery teams to ensure the successful delivery of services to customers. This role is a full-time on-site role located in Multan and will be responsible for managing the service desk team, service delivery operations, customer service and satisfaction, performance metrics management, continuous service improvement, and identifying new service opportunities to increase revenue.
Qualifications
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education and work experience
- Experience in IT Service Management, ITIL, and project management methodologies (PMP, Prince2)
- Experience in managing service delivery teams, customer service and satisfaction, and performance metrics management
- Strong problem-solving skills and ability to identify and mitigate risks
- Ability to manage multiple tasks and projects, prioritize effectively, and meet deadlines
- Excellent communication and interpersonal skills and ability to collaborate with cross-functional teams, customers, and partners
- Experience in IT outsourcing, managed services or similar IT service delivery models is a plus
- Experience working with a diverse team and in a multicultural environment is a plus
- Certifications in IT service management, project management, or related fields are preferred
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Punjab |
| City | Multan |
| Google Map | Google Map |
Job Application Information
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