Software Engineer – Product Support Jobs at FlowTrack.co in Multan, Punjab
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FlowTrack.co is currently accepting applications for the position of Software Engineer - Product Support in the Punjab area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Engineering and Information Technology skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
FlowTrack.co operates within the Technology & Information and Internet industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | FlowTrack.co |
| Position: | Software Engineer - Product Support |
| Region: | Multan - Punjab, Punjab |
| Job Function: | Engineering and Information Technology |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | Information and Internet, Technology |
Job Description
Job Description:
Flexible for Night Job
Should have strong SQL skills to join our Product Operations Team to work on product implementations, network reconciliations, database configurations, API certifications, migrations, and utilizing project management tools like JIRA and OTRS.
Responsible for supporting the delivery of our products and services to our clients by working closely with cross-functional teams and engaging directly with clients during onboarding, configuration, implementation and during live phase.
Responsible for maintaining and optimizing our client’s financial instances to support our transaction processing & settlement processing operations.
Troubleshoot and resolve any issues that arise with our systems and databases.
Provide regular updates on project status, risks, and issues to relevant stakeholders.
Develop and maintain documentation for our systems and configurations.
Work with clients to provide consultation and guidance during the onboarding process, addressing any questions or concerns they may have.
Collaborate with internal teams to resolve client issues and escalate issues as necessary to ensure prompt resolution.
Continuously improve product implementation processes and procedures, with a focus on increasing efficiency and quality.
We are looking for:
Education: BS/MS CS, IT, SE, CE, EE (Major in CS)
Experience: 1-3 Years
Skills:
Strong SQL skills and experience with Database Management Systems.
Knowledge of VISA/Mastercard transaction processing and settlement file processing.
Familiarity with processor standards and financial institute processes.
Should be comfortable with Night Shift.
Excellent problem-solving and troubleshooting skills.
Strong communication and collaboration skills.
Ability to work independently as well as part of a team.
Strong attention to detail and ability to manage multiple priorities.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Punjab |
| City | Multan |
| Google Map | Google Map |
Job Application Information
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