Software Support Engineer Jobs at Asterisk Solutions Pvt ltd in Islamabad, Islāmābād
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Company Asterisk Solutions Pvt ltd is offering job opportunities for the position of Software Support Engineer (SQL) in the Islāmābād area. The job type available is Full-time.
We are looking for candidates who possess Information Technology skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.
Asterisk Solutions Pvt ltd operates in the IT Services and IT Consulting industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Asterisk Solutions Pvt ltd |
| Position: | Software Support Engineer |
| Region: | Islāmābād, Islamabad - Islāmābād |
| Job Function: | Information Technology |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
If you are a database professional who is feeling trapped working with outdated tools and monotonous work, we have an opening for you at our Islamabad office to tap into a new world of DB technology and develop new skills.
Some basic requirements we are looking for:
- 2-3 years of experience as a database professional/architect
- Fluent in spoken and written English
- Bachelor’s in computer science or equivalent preferred.
Here’s a glimpse of what you will be working on:
- Solving support tickets related to customer issues that are escalated by the team
- Answering phone calls and email inquiries from users and providing technical guidance/support to resolve the issues
- Using SQL Server programming to diagnose and solve customer issues
- Collecting relevant information from customers regarding questions/problems and generating tickets in the ticketing system
- Coordinating with the development squad on strategies to resolve software issues
- Providing ad-hoc hands-on support on DB issues raised directly by the customers
- Documenting action taken and escalating calls if necessary
Job Location: E-11/3
Job Timings: 4pm to 1am (Monday-Friday)
Job type: Full-time, On-Site
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Islāmābād |
| City | Islamabad |
| Google Map | Google Map |
Job Application Information
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