Support Engineer Jobs at Inbox Business Technologies in Islamabad, Islāmābād
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Inbox Business Technologies is currently seeking applicants for the position of Support Engineer in the Islāmābād area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Information Technology skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Inbox Business Technologies operates within the Technology & Information and Internet industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
Company: | Inbox Business Technologies |
Position: | Support Engineer |
Region: | Islāmābād, Islamabad - Islāmābād |
Job Function: | Information Technology |
Seniority Level: | Entry level |
Job Type: | Full-time |
Industry: | Information and Internet, Technology |
Job Description
- Provide enterprise-level assistance to customers
- Diagnose and troubleshoot software and hardware problems
- Resolve network issues and configure operating systems
- Research and identify solutions for technical issues
- Ask targeted questions to understand problems quickly
- Track computer system issues to resolution
- Guide clients through actions via phone, email, or chat
- Escalate unresolved issues to internal teams
- Provide prompt and accurate feedback
- Ensure proper logging of all issues
- Prioritize and manage multiple open issues
- Follow up with clients after troubleshooting
- Prepare accurate reports and document technical knowledge
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
Province | Islāmābād |
City | Islamabad |
Full Address | 16th Floor, Inbox Business Technologies Limited, Islamabad Stock Exchange Tower, Blue, Area Islamabad, Pakistan |
Google Map | Google Map |
Job Application Information
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