Support Engineer Jobs at Tkxel in Lahore, Punjab
Tkxel is currently accepting applications for the position of Support Engineer in the Punjab area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient Information Technology skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Tkxel operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Tkxel |
| Position: | Support Engineer |
| Region: | Lahore - Punjab, Punjab |
| Job Function: | Information Technology |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
- Provide high-quality support and guidance to clients’ functional teams, ensuring smooth and efficient communication.
- Troubleshoot and resolve incidents promptly, utilizing problem-solving skills to address issues effectively.
- Collaborate with internal teams to ensure a comprehensive understanding of the client’s environment and specific needs.
- Maintain detailed and accurate documentation of support interactions and resolutions.
- Work across rotational shifts, including night shifts and weekends, to support clients in different time zones.
Requirements:
- Experience: Proven experience in a support engineer or related role, with a strong understanding of customer service best practices.
- Communication Skills: Excellent verbal and written communication skills, with the ability to engage and articulate solutions clearly.
- Problem-Solving: Sharp analytical skills with a proactive approach to identifying and resolving issues.
- Flexibility: Willingness to work rotational and night shifts, as well as weekends, to meet the support needs of clients.
- Client Interaction: Demonstrated experience in engaging with clients’ functional teams to understand requirements and deliver effective support.
Shift timings: 7 PM to 4 AM (Pakistan time)
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Punjab |
| City | Lahore |
| Full Address | tkxel, 22/L, Main Lahore – Kasur Rd, Gulberg III, Lahore, 54600, Pakistan |
| Google Map | Google Map |
Job Application Information
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