Support Specialist Jobs at NymCard in Karāchi, Sindh
NymCard is currently seeking applicants for the position of Support Specialist - Rotational Shifts in the Sindh area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Information Technology skills and have a minimum of Executive in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
NymCard operates within the Financial Services industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | NymCard |
| Position: | Support Specialist |
| Region: | Karāchi - Sindh, Sindh |
| Job Function: | Information Technology |
| Seniority Level: | Executive |
| Job Type: | Full-time |
| Industry: | Financial Services |
Job Description
Responsibilities
- Collaborate with Client and Operations Team to address customer queries.
- Analyze cases and provide resolutions based on agreed metrics.
- Maintain problem resolution status and stakeholder communication.
- Work with global teams to understand functional requirements.
- Prioritize and execute operational tasks.
- Work in shifts round the clock and provide weekend support.
- Offer service desk support and ensure proper issue logging.
- Escalate unresolved issues to internal teams and monitor application status.
- Document known issues & solutions for internal communication.
Qualifications
- 2+ years of L1 application/production support experience in payment/banking solutions.
- Experience with ISO 8583, Unix, Oracle 11g/12c, Postgres, MongoDB.
- Ability to write and execute SQL queries and understanding of web technologies.
- Scripting knowledge of UNIX and Python will be a plus.
- Knowledge of JAVA, C++ is a bonus. BE/MCA or relevant technical discipline required.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Sindh |
| City | Karāchi |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
